Welcome to the Freeya Family!


We're delighted to have you join us. Before you enjoy the exceptional comfort and protection of our products, please take a moment to review our terms and conditions. Freeya products are owned by Tarmi Paper Products Trading Co. LLC. By using our website and purchasing our products, you agree to these terms. It’s straightforward—just a few guidelines to ensure a smooth and satisfactory experience. Explore our site and enjoy the difference!

Empowering Women: Your Guide to Menstrual Health with Tarmi Paper Products Trading Co. LLC

Tarmi Paper Products Trading Co. LLC, based in Dubai, is dedicated to empowering women and girls by enhancing their understanding of menstrual health.

Registration Made Easy

Registering for our services is quick and simple. To purchase Freeya products, you can become a registered user on freeya.ae. Provide your email address and create a secure password. You may also choose to shop as a guest without registering. If you choose to register, you are responsible for keeping your account details confidential and secure. You are accountable for all activities under your account and must not share your username or password.

Your Conduct Matters

We expect users to engage with our services responsibly. Prohibited activities include illegal actions, discriminatory behavior, and sending unsolicited marketing emails. Please respect our intellectual property and that of others. Report any account issues or unauthorized use immediately.

Efficient Profile Management

To enhance your experience, your profile will display your email address and credit/debit card information, making it easier to purchase Freeya products.

Explore Our Freeya Products

We offer a range of Freeya products, including Day Pads, Night Pads, Overnight Pads, and Liners. These high-quality products are currently available for sale exclusively within the United Arab Emirates (UAE) and Gulf Cooperation Council (GCC) countries. We do not currently offer international shipping.

Order Acceptance and Resale

We reserve the right to accept or decline your order at any time. Any request to purchase Freeya products for resale requires prior written consent, which can be obtained by emailing info@freeya.ae. Orders may also be canceled if there are limitations on available quantities, inaccuracies in product or pricing information, or issues identified by our credit and fraud prevention team.

Closing Your Account

If you wish to close your account, please email us with the subject line "Request to Close My Account." Our technical team will guide you through the process and explain the implications of closing your account.

Payment Terms and Order Cancellation

Product prices are subject to change and are displayed on our website, excluding applicable taxes and shipping costs. Your credit or debit card will be charged immediately upon placing an order. Please note that we do not accept order cancellations once payment is made. Credit card fraud and theft of Freeya products are strictly prohibited and will be handled in accordance with UAE law. If your billing and shipping addresses differ, please ensure both are correctly provided at checkout.

Eligibility to Use Our Services

Freeya products are available to menstruating women. Minors aged 0-12 cannot purchase our products. Teens aged 13-17 may purchase Freeya products only with parental or guardian consent and supervision. You must provide your full name, card information, and email address to use our services. If we discover you are below the acceptable age, we will immediately terminate your access to our services.

Our Disclaimers and Limited Liability

Medical Care Disclaimer:

The information provided on our website regarding feminine hygiene products, including sanitary pads and liners, is for informational and educational purposes only. It is not intended as medical advice and should not replace consultation with qualified healthcare professionals or emergency treatment. If you experience any health issues, please consult a healthcare professional or seek medical attention immediately. Freeya products are provided as-is, and we do not claim or guarantee that they will address any health conditions.

General Disclaimer:

We reserve the right to restrict or terminate access to our website or any of its features at our discretion. We disclaim all representations, warranties, and conditions, including, but not limited to, implied warranties of non-infringement, title, merchantability, and fitness for a particular purpose. We do not guarantee that our website, content, or services will meet your expectations, be timely, uninterrupted, secure, or error-free. Your use of our website, services, and content is at your own risk.

Intellectual Property Rights

Proprietary Rights:

Tarmi Paper Products Trading Co. LLC retains all rights, title, and interest in its intellectual property. We expressly reserve all rights to our trade name, trademark, service mark, and any intellectual property developed by or for us. You are prohibited from removing any trademarks, logos, or trade names from Freeya products or associated data.

Copyright:

All copyright on content provided by Tarmi Paper Products Trading Co. LLC is owned and controlled by us and our licensors. We grant you a limited license to:
• View pages from our website in a web browser.
• Print pages from our website for personal use.
• Download pages from our website for caching in a web browser.
• Access services on our website.
• Use our website services.
Without express written authorization from Tarmi Paper Products Trading Co. LLC, you are not permitted to replicate, restructure, distribute, modify, sell, rent, or commercially exploit the content of this site.

Governing Law

Jurisdiction and Applicable Law:

Our website is accessible from various geographical locations. However, Freeya products are only available to residents in the UAE. The laws of the UAE govern these Terms and Conditions, and any disputes will be subject to the exclusive jurisdiction of the courts in Dubai. You also agree not to participate in a class action against us.

Other Terms

User-Generated Content:

You may generate content such as feedback, testimonials, and comments while using your account on our website. You are solely responsible for this content and must ensure it does not infringe on third-party intellectual property rights. By generating content, you grant us an irrevocable, transferable, sub-licensable, fully paid, royalty-free, and non-exclusive license to use, reproduce, display, modify, and publish your content for marketing purposes.

Indemnity:

You agree to indemnify, defend, and hold harmless Tarmi Paper Products Trading Co. LLC, and its affiliates, officers, directors, employees, contractors, licensors, licensees, agents, and representatives from any liabilities, claims, costs, damages, settlements, and expenses arising out of or related to this Agreement, your violation of this Agreement, your user content, or your use of our website and services.

Links to Unaffiliated Websites:

Our website may contain links to external websites not affiliated with us. These links are provided for your convenience and do not imply endorsement. We are not liable for any losses or damages resulting from your use of such external sites. Please review the terms and conditions of any unaffiliated websites you visit.

Stay Up-to-Date with Our Terms and Conditions:

We are committed to keeping you informed about any changes to our Terms and Conditions. When updates occur, we will notify you with a clear notification at the top of the page and a pop-up on our website. Continuing to use our site after changes indicates your acceptance of the updated Terms and Conditions.

Thank you for choosing Freeya and for your ongoing support. We look forward to providing you with high-quality products and exceptional service.