At FREEYA, we prioritize your privacy and are committed to protecting your personally identifiable information. This policy explains what data we collect, how we use it, and how we ensure its security.
Scope:
This privacy policy applies to all users of our website, whether registered or unregistered, as well as purchasers of our products.
Purpose:
This policy outlines the types of personal information we collect, how we use it, and our data security practices. Your use of our services is governed by our Terms and Conditions of Sale, which include this Privacy Policy.
Personal Information We Collect:
Personal information is any data that can identify you, such as your name, email address, and residential address. You provide your email address when you register on our website and your name, payment details (credit or debit card information), billing address, and shipping address when purchasing our products.
Types of Information We Collect:
We automatically collect certain information, such as your Internet Protocol (IP) address, device identifiers, cookies, and other web technologies, when you interact with our website or purchase products. Cookies help us customize your experience, track site usage, and remember payment details. We use Google Analytics to gather insights on how you use our site, helping us improve our services and meet user needs.
How We Use Your Personal Information:
We use your personal information to:
• Deliver our products and services.
• Respond to inquiries and provide exceptional customer service.
• Fulfill legal obligations.
• Conduct other legitimate business purposes.
Sharing Your Personal Information:
We do not publicly disclose your personal information. We may share your data with trusted service providers, such as payment processors, logistics companies, and email services, only as necessary to provide these services. Your information may also be shared in the event of a business acquisition.
Policy Updates:
We may update this privacy policy to comply with UAE data protection laws or for other reasons. In the event of significant changes, we will notify you via a pop-up message on our website or by posting the updated policy. We may also notify you by email. We recommend reviewing this policy regularly to stay informed about how we handle your personal information. Your continued use of our website after any updates indicates your acceptance of the revised policy.